About Remote Support Services:
CeLT is dedicated to supporting the IU language community with all of their tech needs, both on campus and online. CeLT offers the following remote tech support services and is happy to work with you to create customized solutions to any problems you might have. For needs not listed below, please contact us via email or phone.
Remote virtual support for Zoom (and other online technologies):
Fill out the Request Form
Do you have questions about teaching via Zoom, or would like to explore additional features and capabilities? Fill out the above form to have CeLT’s specialized staff join your Zoom meeting and provide live online troubleshooting and tips.
Student experience testing
Fill out the Request Form
It can be difficult to understand how your Zoom or Canvas features appear to your students. If you would like to test your course site features or meeting technology, CeLT staff can work with you to make sure everything works on the student side. Please fill out the above form to request student experience testing.